Workplace devices
PCs, laptops, printers and user issues, with equipment context and service history.
IT CARE THAT GROWS WITH YOUR BUSINESS
Keep your IT working.
Plan the care it needs.
Annual maintenance contracts and managed IT services from Riyadh. Start with your devices, sites and business priorities; agree a clear support plan with NBS.
ONE CONNECTED SERVICE PLAN
Discover → Support → Improve
Your sites & equipment ↗
Agreed support & preventive care ↗
Reviewed reports & renewal planning ↗
For small offices, growing businesses and multiple locations.
WHAT WE HELP YOU MANAGE
Everyday support. A clearer long-term plan.
Servers, storage & networks
Infrastructure health, connectivity and agreed configuration support for your environment.
Preventive maintenance
Planned checklists, site visits and evidence of completed work within the agreed scope.
Backup & security context
Review current arrangements and recommendations; specialist controls are scoped separately.
Software & licence visibility
Keep an inventory of relevant applications, licences, dependencies and renewal needs.
Service desk & reporting
Track support requests, reviewed service reports and practical improvement recommendations.
START WITH THE RIGHT LEVEL OF CARE
AMC & managed IT packages
Choose a starting point. We assess your environment before confirming hours, visits, response targets, exclusions and pricing.
Essential IT Care
A practical starting point for small offices: equipment discovery, agreed support scope and preventive maintenance planning.
- Office devices and connectivity review
- Remote support within agreed hours
- Preventive maintenance and service history
Business Managed IT
Coordinated care for growing businesses, with site context, asset visibility, preventive schedules and reviewed service reports.
- Sites, equipment and software inventory
- Agreed remote and onsite support
- Backup and security review recommendations
Enterprise & Multi-site Care
A tailored operating plan for multiple locations and critical infrastructure, with clear responsibilities, service targets and renewal planning.
- Multi-site discovery and service planning
- Specialist deployment coordinated as agreed
- Service reports, improvement and renewal reviews
Package descriptions are not a binding service commitment. Final inclusions, SLAs, coverage, visit frequency and prices are stated in the reviewed proposal and signed agreement. Hardware, licences, specialist projects and remote endpoint deployment may be separate.
FROM FIRST CONTACT TO ONGOING CARE
A practical path to your service agreement
Discover
Share your locations, equipment and requirements.
Assess & propose
Review risks, responsibilities and a suitable support package.
Onboard & deliver
Agree access, baseline, preventive schedules and support channels.
Report & improve
Review service history, changes and the next renewal.
Know what your support should cover
Download the workbook closest to your environment. Complete the Discovery, Sites, Assets and Environment sheets, then upload it with your enquiry. You can also submit the form first and complete discovery with our team.
▤Small officeExcel workbook ↓▤Growing businessExcel workbook ↓▤Multiple sitesExcel workbook ↓▤EnterpriseExcel workbook ↓▤Data centreExcel workbook ↓
Do not include passwords, access tokens or secret keys. Upload XLSX without macros, or CSV, up to 3 MB and 1,000 populated rows. Our team can help with larger inventories.
LET’S PLAN YOUR IT CARE
Tell us about your environment.
Your enquiry goes to our sales team and service specialists. We will clarify your priorities and prepare a reviewed proposal.
Verify here, stay on this page
Enter the separate six-digit codes sent to your email and WhatsApp. No verification links or new pages.
Existing customer? Open your service portal ↗
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Thanks for your inquiry.
One of our expert team members will contact you to discuss your requirements and prepare a proposal.
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Questions before you choose an AMC
What is the difference between an AMC and managed IT?
An AMC defines agreed maintenance and support for specified equipment. Managed IT may add ongoing coordination, administration and reporting. The proposal states exactly what is included.
Can you support multiple sites?
We can assess multiple locations and agree a coordinated service plan. Locations, travel, onsite attendance and specialist needs must be confirmed during scoping.
Are hardware, licences and replacement parts included?
Only when expressly included in the agreement. Procurement, replacement parts, software licences and project work are normally quoted with their own scope.
Do I need a complete equipment list before enquiring?
No. Submit what you know, use a discovery workbook if available, and our team can clarify the remaining inventory and site information.
How are response times and remote access agreed?
Support windows, response targets and coverage are set in the reviewed proposal and agreement. Remote access requires authorized personnel, customer consent and an approved method.